Privacy Policy
Last updated: May 2026
POPIA Compliance Notice
This website complies with the Protection of Personal Information Act (POPIA) of South Africa (Act 4 of 2013). We are committed to protecting your privacy and handling your personal information responsibly.
Information We Collect
When you place an order or contact us, we may collect:
- Full name, email address, and phone number
- Delivery address
- Order history and product preferences
- WhatsApp communication records
How We Use Your Information
We use your personal information solely to:
- Process and fulfil your orders
- Communicate about your order status
- Provide customer support via WhatsApp or email
- Comply with legal obligations
We do not sell, share, or distribute your personal information to third parties for marketing purposes.
Data Storage & Security
Your data is stored securely and retained only as long as necessary for the purposes described above or as required by law. We use industry-standard measures to protect against unauthorised access, loss, or misuse.
Your Rights Under POPIA
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information (where applicable)
- Object to processing of your personal information
- Lodge a complaint with the Information Regulator
Cookies
We use essential cookies to maintain your cart and session. No tracking cookies or third-party analytics are used.
Contact
For privacy-related enquiries, contact us at 076 547 8764 (WhatsApp) or write to us at Mokopane, Limpopo, South Africa.
Information Regulator
You may lodge a complaint with the South African Information Regulator at inforegulator.org.za.